Profile: I now work at the University of Ulster. My first degree is Homeric and Classical Greek from the University of Edinburgh. After a short period as a lighthousekeeper in Orkney and Shetland, I was a teacher, teacher trainer and manager in EFL (English as a Foreign Language) for 15 years. I worked in Sweden, Libya and Kuwait as well as in the UK. I completed the RSA Dip TEFLA in 1977, with a Distinction in the Practical Tests, and an MBA (Henley, 1991) by distance learning. I have developed and implemented a wide range of training courses in business and management communication skills. Much of this work has been with leading European companies in the oil, pharmaceutical, IT, engineering and automotive sectors. In recent years my work has taken me to the USA, Bulgaria, Hong Kong / China, Mexico, Malta, Eritrea, Canada and Italy. Back